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Rock Envy extensions are made from the finest quality 100% remy human hair and custom designed by our in house team. They can be curled, straightened and even coloured.
Our extensions have been designed with diversity in mind. With our multi tone colouring, our hair can seamlessly blend with your natural hair (providing you choose a colour closest to your own hair colour.
Have more questions? Contact us firstname.lastname@example.org
We are happy to exchange your item if it is not the right colour.
Choosing the right colour from a computer screen isn’t always easy, which is why we offer additional ways to help you ensure the colour matches perfectly with your own hair. You can send us a well lit ‘selfie’, showing the truest colour of your hair and we will do our best to match it for you.
If you are not satisfied with your product, we are happy to offer a refund or exchange if your product is returned unopened within 14 days.
Before returning or exchanging hair extensions, please ensure the hygiene void sticker has not been opened and the extensions have not been removed from the card. Please do not remove the elastic/ silver ties/ tags & attempt to replace them as this will make the extensions void & will not be refunded.
Due to hygiene reasons we only offer refunds/exchanges on hair products that have not been opened, used, worn or tampered with. All packaging must be returned with any return or exchange.
A free exchange only applies to one exchange (we will ship the replacement back to you free of charge), if you need to exchange twice on the same order, a small shipping fee will apply.
You will be refunded the product price at time of purchase only, postage is non refundable. We cannot refund or exchange re-dyed/coloured hair extensions.
Gift vouchers cannot be returned or exchanged for a card refund.
All returned items that were paid for with a gift card will be refunded as a store credit for you to use against a future purchase.
Please download the returns form; fill it out and enclose in package.
You will be responsible for the postage costs and we recommend you acquire a tracking number as Rock Envy will not be responsible for lost returns.
Once we have received the product and it has been inspected we will issue a refund within 2-3 days.
Please contact us if you have any concerns about returning an item.
Please do not return packages with out downloading/printing and filling out the returns form and enclosing it with your purchase.
United Kingdom Delivery:
Free UK Delivery: All orders under £10.00
Recorded 48 delivery: £3.90
Next Day delivery: £7.20
(Next Day delivery orders placed before 1pm should be dispatched the same day, UK only, Excludes weekends)
For worldwide shipping information click here